Mainstreaming a Common Model of Intercultural Competence for Integration Process of TCNs
Strong capacity to engage with diverse beneficiaries in public service provision is understood to be a key factor that supports integration of third-country nationals. Strengthening the performance public service providers in Malta working with TCNs' on a daily basis such as health professionals (such as: Primary Care, Emergency, Psychologists - social workers, mental health and nurses working in the Policlincs and in the general hospitals), employment front-liners and Passport Office workers is essential to ensure accessibility and effective delivery of these services.