The impact of covid-19 on the insurance industry

Author/s
Babuna P.,
Yang X.,
Gyilbag A.,
Awudi D.A.,
Ngmenbelle D.,
Bian D.
Year
Language
English
Document Type
Article
Source Title
International Journal of Environmental Research and Public Health
Publisher
MDPI AG

Description

This study investigated the impact of COVID-19 on the insurance industry by studying the case of Ghana from March to June 2020. With a parallel comparison to previous pandemics such as SARS-CoV, H1N1 and MERS, we developed outlines for simulating the impact of the pandemic on the insurance industry. The study used qualitative and quantitative interviews to estimate the impact of the pandemic. Presently, the trend is an economic recession with decreasing profits but increasing claims. Due to the cancellation of travels, events and other economic, the Ghanaian insurance industry witnessed a loss currently estimated at GH Ȼ112 million. Our comparison and forecast predicts a normalization of economic indicators from January 2021. In the meantime, while the pandemic persists, insurers should adapt to working from remote locations, train and equip staff to work under social distancing regulations, enhance cybersecurity protocols and simplify claims/premium processing using e-payment channels. It will requireȿ the collaboration of the Ghana Ministry of Health, Banking Sector, Police Department, Customs Excise and Preventive Service, other relevant Ministries and the international community to bring the pandemic to a stop. © 2020 by the authors. Licensee MDPI, Basel, Switzerland.

Migration angle
Region/Country (by coverage)
Index Keywords

COVID-19; epidemic; insurance industry; viral disease; Ghana; Coronavirus; SARS coronavirus; Betacoronavirus; Coronavirus infection; economic recession; economics; Ghana; human; Influenza A virus (H1N1); insurance; Middle East respiratory syndrome coronavirus; pandemic; virus pneumonia; Betacoronavirus; Coronavirus Infections; Economic Recession; Ghana; Humans; Influenza A Virus, H1N1 Subtype; Insurance Carriers; Middle East Respiratory Syndrome Coronavirus; Pandemics; Pneumonia, Viral