Introduction to basic counselling and communication skills: IOM training manual for migrant community leaders and community workers

This manual is a pandemic preparedness for migrants and host communities capacity development tool to strengthen basic counseling and communication skills. The manual is designed for use by humanitarian workers such as development and community health workers and leaders who engage with migrants and mobile populations. The manual will strengthen counselling and communication skills that can be used to assist children, adolescents, adults and families living in migrant and host communities, and help them cope before, during and in the aftermath of a pandemic or any other crisis.